GVS MAKELAARS – Privacy Policy

GVS Makelaars is committed to protecting your privacy and ensuring that your personal information is processed for lawful purposes in a fair, secure and responsible manner.

Purpose of the Privacy Policy

This Privacy Policy describes our information handling and associated privacy practices including how we generally process your personal information obtained or collected during your interactions with us. This policy further explains your choices and rights in relation to our processing of your personal information.

About GVS MAKELAARS

The GVS MAKELAARS is an insurance ( life and non-life insurance ) driven company that offer suited financial advice and intermediary services through our broker distribution model.

Address: 21 Fynbos Village , Pinnacle Point , Mossel Bay 6520

Application of Privacy Policy

This privacy notice applies to all prospective, present, and past GVS MAKELAARS stakeholders, including but not limited to the following:

  • GVS MAKELAARS members
  • Employees
  • Visitors
  • Third Party Service Providers
  • GVS MAKELAARS subsidiaries – unless specifically provided otherwise.

Types of personal information collected

We may collect the following types or categories of personal information, including:

  • Contact details such as name, email address, telephone number and work location.
  • Company details required for third parties.
  • Confidential information that relates to organisations and member companies
  • Government issued identification numbers for the purposes of employee application validation, employee administration and third parties’ registration and administration.
  • Information related to candidate or employee race and disability status for BBBEE reporting purposes.
  • Other relevant personal information to enable us to deliver on our mandate.

Third Parties

We may make use of third-party services to enable us to deliver on our mandate to our stakeholders. Our third parties are required to comply with and agree to required privacy practices and controls. Examples of third parties with whom we may share personal information, include:

  • Member companies
  • Regulatory Authorities
  • Government
  • Service providers
  • Auditors
  • Subsidiaries
  • Other industry bodies

Disclosure of your personal information

GVS MAKELAARS will not disclose your personal information to third parties other than as disclosed in this policy or explicitly agreed with you. Further, we will only disclose your personal information if:

  • The law requires it.
  • We have a public duty to disclose the information.
  • If it is reasonably necessary to prevent illegal activity.
  • Our or your legitimate interests require disclosure.
  • You consented to such disclosure.

How we use your personal information

We use the personal information provided by you for the following purposes:

  • To update GVS MAKELAARS’ records about you and for the purpose of retaining records about you.
  • To communicate with you in the course of GVS MAKELAARS’ ordinary business activities.
  • Research, training, and statistical analysis with the aim of improving GVS MAKELAARS’ content and services by making them easier to use and by providing access to certain sections of this website.
  • To prevent or detect any unlawful activities.
  • Responding to your enquiries and complaints or processing your requests in relation to your personal information.
  • To follow up on any enquiries and complaints as part of GVS MAKELAARS’ procedures.

How we secure Personal Information

We endeavour to protect the security, availability, and confidentiality of Personal Information by implementing and maintaining reasonable technical and organisational controls.

Cross-Border Transfers of your Personal Information

Given the nature of our business and information technology infrastructure, your personal information may be transferred to other countries, some of which may have different data protection laws to those that are applicable in the country in which you reside. We will at all times ensure that your personal information is protected in terms of this Policy. You consent to your personal information being transferred to other countries regardless of the data protection laws applicable in those countries.

Rights available to you in relation to your personal information

You have the right to control the manner in which your personal information is processed by GVS MAKELLARS. You may request access to, verification, restriction and deletion of your personal information upon
reasonable grounds. Please note that any such request may be subject to a payment of a legally allowable fee, depending on the nature of the information to which you require control.

To ensure that we can continue providing you with timeous communication and service, please remember to let us know if your information changes at any time.

Cookies and tracking technologies

GVS MAKELAARS uses cookie technology that is strictly necessary for administration and operation of our website. The technology helps GVS MAKELAARS to deliver its banner advertisements and other online communication.

Queries and complaints

You may lodge a query or complaint directly with our Information Officer. We have provided the contact details below:

Information Officer: Rico Bezuidenhout

Telephone: 082 921 4687

Email: rico@gvsmakelaars.com

External links

Our website may contain links to external websites and sources of information. This does not indicate endorsement by GVS MAKELAARS and due care should be taken before following such links.

Information Regulator

Should you wish to contact the Information Regulator; we have provided their contact details:

Telephone: 012 406 4818

Fax: 086 500 3351

Email: inforeg@justice.gov.za

Maintenance of the Privacy Policy

We reserve the right to update this notice on an ad hoc basis. To check for changes, please visit our website on a regular basis.

Last revised March 2025

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